FREQUENTLY
ASKED
QUESTIONS
WHAT TIME WILL THE PARTY HOST ARRIVE?
The Party Host will arrive 30 minutes early to set up. Our staff will contact you 3-5 days before the event to confirm details and provide the host’s contact information for any day-of needs.
WILL THERE BE A FOOD BREAK?
You can schedule the food break as you prefer. It is best to leave this at the end for 1.5 hour parties, However, a 15-minute food break is best in the middle of your party whilst our host is getting ready for Glitter Tattoo's!
DO YOU OFFER ANY UPGRADES OR EXTRA'S?
We work with a network of trusted suppliers and can assist with additional needs like decorations or special activities. Please contact us to explore options.
WHAT IS THE CANCELLATION POLICY?
Cancellations made less than 14 days before the party will incur a 50% cancellation fee to cover preparatory costs. If unforeseen circumstances arise, please reach out to discuss your situation, and we will do our best to accommodate you.​
WHAT IS THE BOOKING PROCESS?
To begin, fill out our Interest & booking form, located on our website, which provides us with initial details about your party. Pop Star Parties will then contact you within 2 business days to discuss the details and answer any questions.
Once we have discussed your booking and finalised the party details, an invoice will be issued via email. A 50% deposit is required to confirm your booking and from there, you can sit back & relax - we will take care of the rest!
The remainder of your invoice balance is due 3 days prior to your party.
WHAT DO I NEED TO PROVIDE FOR THE PARTY HOST?
Please ensure the Party Host has access to:
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a power point
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a dedicated parking spot
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A stable Wifi connection
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A chair and small table for Glitter Tattoo's
If any of these are not available at your party, please let us know when booking.
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WHAT LOCATION/SPACE IS BEST FOR A POP STAR PARTY?
The party should be held in a private space, such as your home or a hired venue. Our party set up requires a minimum of a 4x4 metre space for the stage set up. A darker room (such as indoor room with blinds closed) is ideal for Pop Star Parties, to enable to best effect of our Disco lights.
Unfortunately, Public outdoor spaces are not suitable for Pop Star Parties.. Indoors is best for the party, but if held outdoors, ensure the area is safe, has cover, and access to power.
WHAT ARE YOUR SAFETY MEASURES?
At Pop Star Parties, safety is our utmost priority. We ensure that all cables are meticulously hidden from view and securely taped down to prevent any potential tripping hazards.
For our glitter tattoos, we exclusively use cosmetic-grade materials that are safe for the skin, so you can enjoy the fun worry-free. However, we understand that some guests may have allergies or skin sensitivities, so we encourage anyone with such concerns to notify us ahead of time. This allows us to take the necessary precautions and ensure a comfortable and enjoyable experience for everyone. Your safety and enjoyment are at the heart of what we do!
We carry $20 million in Public Liability Insurance, and our hosts are thoroughly trained in safety protocols. If you have any specific concerns or medical conditions that may be impacted by flashing lights or amplified sound, please inform us in advance. This way, we can take the necessary precautions to ensure a safe and enjoyable experience for all guests. Your well-being is our top priority!
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WHAT AGE GROUP ARE POP STAR PARTIES SUITABLE FOR?
Pop Star Parties are perfect for kids aged 5 to 15 years. We customize each party to suit different age groups, ensuring the karaoke songs and activities are age-appropriate and engaging. Plus, we offer a diverse range of games and activities to keep everyone entertained!
HOW MANY CHILDREN CAN ATTEND MY POP STAR PARTY?
Our packages cover up to 20 guests. For additional guests, there is a charge of $10 per person. For parties with 30 or more guests, we provide an extra assistant.
WHAT AREAS OF MELBOURNE DO YOU SERVICE?
We service most areas of Melbourne, including but not limited to the below suburbs:
Aberfeldie, Airport West, Altona, Altona Meadows, Altona North, Ascot Vale, Bacchus Marsh, Ballan, Bundoora, Burnside, Caroline Springs, Caufield, Deer Park, Derrimut, Docklands, East Keilor, Epping, Essendon, Essendon Fields, Fairfield, Flemington, Footscray, Fraser Rise, Glenroy, Greenvale, Hoppers Crossing, Keilor, Keilor East, Kingsville, Lalor, Laverton, Laverton North, Little River, Maribyrnong, Meadow Heights, Melton, Melton South, Melton West, Moonee Ponds, Newport, Niddrie, Northcote, Point Cook, Preston, Reservoir, Roxburgh Park, Seddon, South Morang, Spotswood, St Albans, Sunshine, Sunshine North, Sunshine West, Tarneit, Truganina, Werribee, Werribee South, Wyndham Vale, Yarraville.
DO YOU CHARGE FOR TRAVEL?
Travel of up to 30km from our base location in Caroline springs is included in your party price. Additional charges are applicable for travel over 30km from this location and charged as below:
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Additional 1-10km: $15
Additional 10-20km: $30
Addition 20+km: Please enquire with us